Hardware Reliability Engineer III
About this role
WHO IS GILBARCO VEEDER-ROOT
Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.
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Hardware Reliability Engineer III Gilbarco Veeder-Root is seeking a senior Hardware Reliability Engineer III to support the design, validation, launch, and field performance of complex electromechanical products used in critical fueling and convenience retail environments. Role is primarily onsite in Greensboro, NC with some opportunity for hybrid work.
Job Summary The Hardware Reliability Engineer III will lead reliability engineering activities for hardware used in fueling and convenience retail equipment. This role owns reliability planning and deliverables for complex programs, drives design-for-reliability practices, and partners closely with design, test, manufacturing, quality, and field service teams to improve durability, serviceability, and long-term product performance. Essential Duties • Lead reliability planning, reviews, and deliverables for complex or multi-program hardware efforts from concept through production and field support. • Develop and own program Reliability Program Plans, reliability goals, risk assessments, and milestone reporting for assigned products and subsystems. • Drive Design for Reliability practices, including reliability requirements flow-down, reliability growth planning, and validation strategy development. • Facilitate hardware, software, process, and design FMEA sessions and ensure actions are tracked through closure. • Perform and guide root cause analysis, teardown analysis, and failure investigations for issues discovered in development, qualification, manufacturing, or the field. • Develop and execute reliability, environmental, and accelerated life test strategies in collaboration with design and test teams. • Analyze field returns, complaint trends, warranty data, and service history to identify recurring failure modes and recommend corrective actions. • Lead cross-functional issue resolution with design engineering, manufacturing quality, supplier quality, test labs, and service organizations. • Apply statistical methods and life data analysis to evaluate reliability risk, support predictions, and confirm validation results. • Own reliability deliverables through development and production milestones, ensuring technical documentation is clear, complete, and timely. • Mentor junior engineers and contribute to reliability process improvement, lessons learned, and knowledge sharing across the organization. • Support continuous improvement in reliability methods, lab practices, test methods, and product robustness across the product lifecycle.