Technical Customer Service - Dutch Speaker | Lisbon, Portugal
About this role
This Technical Customer Service opening in Lisbon, Portugal is a good fit for someone who's fluent in Dutch and ready for a new challenge.
You'll be diagnosing issues and walking customers through solutions - patience and clear explanations matter more than jargon here.
Key Responsibilities:
• Diagnose technical issues reported by customers • Walk customers through fixes step by step, without jargon • Log resolutions clearly so the next person doesn't start from zero • Follow up to confirm a fix actually solved the problem
Requirements:
• Eligible to work in the EU (citizenship, valid permit, or equivalent) • Fluent Dutch, written and spoken • Solid working English alongside your Dutch • Comfortable communicating in Dutch at a professional level
Working Conditions:
• Schedule: Rotational • Work model: On-Site
Salary & Benefits:
• Salary: 1100 EUR per 14 months
This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.
If this sounds like a fit, apply below - happy to answer questions along the way.