Business to Business Sales Associate - health/wellness/body sculpting

This is an In center and out of center position part time to transition into a full time positon. This position is primarily a role for someone to work 1-2 days in center and 1-2 days out prospecting, business to business and attending events. We are looking for someone with a background in sales and knowledge in health/wellness and bodysculping. We specifically have cool sculpting.

About Serotonin Centers: Serotonin Centers is the nation’s premier anti-aging and wellness destination, dedicated to empowering clients to optimize body composition, longevity, and overall well-being. Health Coaches leverage our tech stack—Zenoti, the Serotonin Coach app (Trainerize), InBody, and digital trackers—to deliver personalized, data-driven coaching across exercise, nutrition, habit change, and nutraceutical supplementation. Role Overview: The Health Coach (HC) guides clients through transformative wellness journeys, building measurable outcomes and accountability. You will own client results, engagement, and retention, using Serotonin systems, processes, and service catalog to deliver an exceptional member experience. Key Responsibilities:

1) Client Consultations & Personalized Plans Follow our C.A.R.E.S framework and fully understand all clients goals, symptoms, and concerns. Help them understand potential solutions through Hormone Optimization, Medical Weight Loss, Weight Management, Restore and Recovery Services, Body Sculpting, and Aesthetics. Conduct initial and ongoing consultations using empathy and impeccable listening skills combined with InBody scans assess baseline metrics and set goals. Document personalized exercise, nutrition, and supplement plans within Zenoti and Serotonin Coach.

2) Body Composition & Progress Tracking Provide bi-weekly InBody scans; review body composition trends (muscle, fat, water, metabolic markers). Coach toward sustainable behavior change and action bias using micro-habits and weekly goals. Add value to all clients bi-weekly consultations so they are excited to be on this journey with you. SMART Goal: ≥80% of active clients complete bi-weekly scans; ≥70% show body composition improvement within 90 days (e.g., ≥5% body fat reduction or ≥2 lbs lean mass gain).

3) Nutraceutical & Supplement Protocols Recommend and manage Serotonin Nutraceutical protocols; track adherence and refills. Educate clients on supplement timing, dosage, and synergy with programs.

SMART Goal: 100% of clients receive an evidence-aligned supplement protocol; ≥60% monthly purchase adherence among active clients.

4) Client Communication & Documentation Maintain weekly check-ins via app /phone; escalate support based on ABCD priority ranking. Document all interactions, photos, and progress in Zenoti; capture outcomes in Serotonin Coach. SMART Goal: Respond to ≥95% of client messages within 24 hours; maintain 100% audit-ready records for all clients.