Front & Back Office Coordinator | Medical Front Office Specialist
About this role
Front & Back Office Coordinator | Medical Front Office Specialist
Full-Time | Monday-Friday | 8:00 AM - 5:00 PM
Join a Team That Makes a Difference Every Day
The front office is where great patient experiences begin.
We're looking for someone who enjoys helping people, takes pride in their work, and understands that every interaction matters. This role supports both patient-facing responsibilities and administrative office functions, making it perfect for someone who enjoys variety and likes staying busy throughout the day.
We believe great employees can come from many different backgrounds. Whether you've worked in healthcare, hospitality, customer service, retail, administration, or a call center environment, we can teach you the healthcare side of the job.
What we can't teach is a positive attitude, reliability, strong work ethic, and comfort with technology.
What You'll Do
Patient Experience & Front Desk Support
• Welcome patients and create a warm, professional first impression • Check patients in and out efficiently • Answer incoming calls and assist with scheduling appointments • Help patients navigate paperwork and next steps in their care • Collect copays and process payments • Maintain a welcoming and organized reception area
Scheduling & Administrative Support
• Manage provider schedules and appointment calendars • Verify patient demographics and insurance information • Maintain accurate patient records • Scan, upload, and organize electronic documents • Assist with office workflows and daily operational tasks • Support providers and team members as needed
Team Collaboration
• Work closely with providers, medical assistants, and leadership • Communicate professionally with patients and coworkers • Help solve problems and keep daily operations running smoothly • Jump in where needed to support the success of the office
Computer Proficiency Is Required
This is a technology-driven healthcare environment. You will spend most of your day working within electronic systems, scheduling appointments, managing records, and communicating with patients.
We are happy to train the right candidate on medical terminology, insurance processes, scheduling workflows, and office procedures. However, applicants should already be comfortable using computers throughout the day.