CO- Denver- RN Lead
About this role
ABOUT ABBY CARE: POWERING THE FUTURE OF CARE AT HOME FOR ALL OF AMERICA.
Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis. Millions more people need care at home than ever. Over 50 million family caregivers support loved ones without the tools, training, or recognition they deserve.
We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system.
Abby Care combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers in delivering high-quality care at home. Our platform helps health plans and government partners better understand, verify, and improve care in the home. We expand access to care, reduce reliance on higher-cost settings, and help ensure public dollars are spent effectively.
We are proud to partner with leading health plans, providers, and community organizations and are backed by top VCs. We envision a future where family-led care is a core part of the healthcare system. Abby Care is building that future.
Join us in solving one of the most important challenges of our time.
THE OPPORTUNITY:
As we continue to expand our ability to empower family caregivers nationwide, we are looking for a passionate Registered Nurse to join our team as a RN Clinical Lead. Reporting directly to the Director of Nursing, this role plays a crucial part in managing and supporting our clinical team, overseeing order management, supporting field nurses, and ensuring compliance with clinical standards and documentation practices. You will lead RN Case Managers, optimize clinical work processes, and drive high-quality patient care and outcomes.
A true player-coach, you are equally comfortable supervising clinical staff and diving directly into field support, QA processes, and order management. Data-driven and empathetic, you have a passion for building effective teams, ensuring accountability, and fostering a culture of continuous improvement and transparency across interdisciplinary teams.
This is a Full-Time Hybrid opportunity based in Denver, CO.
WHAT YOU’LL WORK ON:
- Supervise clinical staff: Manage RN Case Managers, conduct monthly one-on-one meetings, implement Performance Improvement Plans (PIPs), and execute new hire orientation and training. - Drive team alignment: Conduct weekly IDT/POD meetings to review clinical practices, address operational concerns, and oversee weekly billing memos. - Manage clinical orders: Oversee the placement, receipt, and upload of orders to the Electronic Medical Records (EMR) system. - Ensure documentation accuracy: Conduct Start of Care (SOC) reviews and ensure Face-to-Face (F2F) documentation adequacy, including timely outreach to PCPs. - Provide field support: Act as a primary clinical resource for nurses in the field, delivering guidance, support, and constructive feedback. - Support quality assurance: Assist with QA processes for CNA visits and assessments, encouraging active RN participation in QA initiatives. - Maintain open communication: Partner closely with Clinical Nurse Managers, the DON, and Clinic Leads to escalate concerns and streamline clinical workflows.