Windows System Administrator
About this role
Key Responsibilities
• Administer and maintain Windows Server infrastructure and enterprise applications. • Manage Active Directory, Microsoft Exchange, SharePoint, SCCM, Microsoft 365, and Skype for Business. • Administer SCVMM and Hyper-V virtualization environments. • Administer and support ManageEngine solutions, including ADManager Plus, ADSelfService Plus, ADAudit Plus, Exchange Reporter Plus, Desktop Central, and OpManager. • Manage File Server and SharePoint access permissions. • Monitor infrastructure availability, performance, and system health using OpManager. • Investigate and resolve infrastructure- and application-related incidents and service requests. • Identify and remediate security vulnerabilities affecting Windows operating systems and hosted applications. • Perform operating-system patching, upgrades, and service deployments using SCCM and ManageEngine Desktop Central. • Perform routine server housekeeping and operational maintenance. • Prepare weekly, monthly, and annual operational reports. • Support audit and regulatory requirements and assist with the closure of infrastructure-related observations. • Maintain technical documentation, procedures, and work instructions. • Support infrastructure projects, information-security activities, and User Acceptance Testing (UAT).
Qualifications & Experience
• Bachelor's degree or equivalent qualification in an appropriate discipline. • 1–3 years of professional experience administering complex Windows environments. • Strong practical knowledge of: • Windows Server • Active Directory • Microsoft Exchange • SCCM • Microsoft 365 / Office 365 • Skype for Business • Hyper-V • Failover Cluster • Experience with enterprise infrastructure monitoring and administration. • MCSE, MCSA, or Azure certification will be an advantage.
Core Competencies
• Strong troubleshooting and problem-solving skills. • Effective communication and interpersonal skills. • Good stakeholder management capability. • Ability to work effectively in cross-functional teams. • Adaptability and willingness to learn. • Strong attention to operational processes and documentation. • Ability to work calmly and effectively in a production environment.
What We Offer
• Opportunity to work with enterprise-scale infrastructure environments. • Exposure to Microsoft, virtualization, monitoring, security, and infrastructure-management technologies. • Experience in infrastructure governance and operational improvement. • Professional development and career growth opportunities. • Opportunity to work within a growing technology resource augmentation organization.