Evolution Wing Support Worker

In Custody Group Facilitator

Salary: £28,755.41 pa plus benefits

Location: HMP Durham

Contract: Permanent Full Time

Rebuilding your life after a custodial sentence is one of the toughest challenges a person can face. But with the right support, it’s possible. We’re looking for a dedicated In Custody Group Facilitator to join our team - someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn't just about offering advice; it’s about rolling up your sleeves and pro-actively supporting someone on their journey

About the Role:

You’ll work within the prison delivering short courses to groups of participants to support them on their journey towards release, they are designed to be short, sharp and impactful so your ability to quickly build positive connections will be an important part of the role. You will work with Support Workers and Peer Mentors to deliver a comprehensive support package for their last 12 weeks of custody - as a key member of this dedicated team, you’ll help individuals overcome barriers, build confidence, and take meaningful steps toward rehabilitation.

This is a demanding yet deeply rewarding role. You'll be working in a challenging environment with individuals who have complex needs and may be hesitant to engage. However, when you help someone break the cycle and take real steps toward transforming their life, the impact is truly life-changing—for them and for you.

What You'll Be Doing:

• Group Facilitation You will be delivering sessions to groups of participants on a variety of topics such as goal setting, social interaction and positive decision making. • Relationship Building: Foster genuine, trusting, and non-judgemental relationships with participants, creating a safe space for personal growth • 121 Support: You will also be working 121 with participants setting and reviewing goals while ensuring accurate and timely recording • Caseload management: You'll manage multiple individuals, balancing their needs while keeping up with all the related admin. • Quality Recording: Keep thorough, up-to-date records of all your work on our IT system, ensuring progress is properly tracked.

What We are Looking For:

• Training/Facilitation experience: You will have the ability and confidence to deliver engaging sessions • Communication Skills: You’ll have the ability to engage, motivate, persuade, and listen—building strong connections with those you support. • Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks. You will be fully supported following any challenging interventions. • IT and Administrative skills: Keeping meticulous records of every interaction to measure client progress and ensure effective interventions.