Service Coordinator – Post Acute Care (IMPAC)
About this role
At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. With access to a variety of flexible work arrangements, health and wellbeing activities and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world recognised community health solutions.
Permanent Part Time | 0.6–0.7 FTE | Grade 5 (HS5)
We are recruiting for an Service Coordinator to lead the Post Acute Care (IMPAC) program at North Richmond Community Health.
Post Acute Care supports people returning home following discharge from hospital or an Emergency Department, helping clients regain independence, access short-term support while other services are established, and reduce the risk of hospital readmission.
About the role
The Service Coordinator provides strategic and operational leadership to the IMPAC team and oversees the day-to-day delivery and development of the Post Acute Care program.
The role will:
• Lead, support and develop a multidisciplinary team • Oversee high-quality, client-focused service delivery • Manage program budgets, performance data and reporting • Maintain strong clinical and corporate governance • Support accreditation, audits, policies and continuous improvement • Work closely with hospitals and service providers to support effective discharge planning • Build strong relationships across the health and community care sector
About you
We are looking for someone with:
• An appropriate tertiary qualification • Strong knowledge of the Victorian hospital and community care system • At least five years’ recent experience in hospital and/or community health • Experience leading and developing staff • Experience managing budgets and provider contracts • Strong problem-solving, relationship-building and communication skills • A genuine commitment to community health and health equity
Employment type: Permanent, part time FTE: 0.6–0.7 Classification: Grade 5 (HS5) Reports to: Head of Clinical Services Location: North Richmond Community Health, 23 Lennox Street, Richmond
W hy join us?