Operations & Aftersales Coordinator

Would you like to use your skills to accelerate the global transition to a low-carbon circular economy?

About Cambi

Cambi is a world-leading provider of sustainable technology solutions that enable cities to turn wastewater sludge into valuable resources. We are a medium-size, Norway-based multinational company listed in Oslo on Euronext Growth, with offices in several countries. We have diligent employees from different backgrounds and more than 25 nationalities, and a growing sales network covering all continents.

Our core expertise lies in designing, testing, manufacturing, installing, and operating industrial process installations, used mainly for treating sewage sludge before or after anaerobic digestion in wastewater treatment plants. The technology, known as thermal hydrolysis, reduces greenhouse gas emissions and produces renewable energy, organic fertilizers, and various soil products while destroying pathogens and other harmful substances. Our systems have the capacity to cater to over 120 million individuals across more than 28 countries. We are proud of having cities like Oslo, London, Washington, Singapore, and Sydney among our clients.

About the Role

We are looking for an experienced and highly organised Administrator to join our team in Congleton.

This is a varied and hands-on administrative role within a company operating in the circular economy sector, where attention to detail, commercial awareness and the ability to manage multiple priorities are essential.

The successful candidate will provide day-to-day administrative support across sales, operations, logistics and inventory management, acting as an important point of contact for both customers and internal departments.

An engineering or technical background would be highly desirable, particularly for candidates who are comfortable working with technical products, processes and terminology.

Key Responsibilities

• Manage our Sales inbox, ensuring enquiries are monitored, prioritised and responded to promptly. • Pick up and deal with enquiries from customers, suppliers and internal departments, ensuring issues are followed through to resolution. • Provide general administrative support to the aftersales and site services teams. • Process and coordinate domestic and international shipments, including associated documentation and communication with couriers, freight companies and customers. • Assist with the coordination of orders from initial enquiry through to dispatch and delivery. • Maintain accurate inventory and stock records, supporting effective stock control and management. • Monitor stock levels and assist with identifying discrepancies, shortages and requirements. • Update and maintain company systems and databases with accurate and timely information. • Liaise with internal departments to ensure orders, stock movements and customer requirements are communicated effectively. • Use Microsoft Navision for relevant administrative, stock and order-processing activities. • Use ticketing/customer-service software to manage and track enquiries and requests. • Support the wider team with general administration tasks as required. • Ensure a high level of accuracy and attention to detail across all administrative processes.