Application Engineer

Overview

Company Overview:

Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.

Apply today and be phenomenal—build a meaningful career while protecting what matters most through innovative security technology.

Job Description

Allied Universal® is hiring an Application Engineer. The Application Engineer supports installation and service teams with software integration, ensuring seamless operation between multiple software applications. Responsibilities include troubleshooting, programming, system commissioning, upgrades, and advanced diagnostics.

RESPONSIBILITIES:

• Integrate electronic security systems to deliver cohesive, advanced solutions • Configure LAN and networks to ensure reliable connectivity and performance • Perform and design test procedures to verify proper configuration and device performance • Diagnose and troubleshoot system issues for optimal functionality • Collaborate with project teams and end users to support software deployment and usage • Resolve software-related issues, engaging technical resources when necessary • Escalate critical problems promptly to minimize project impact • Maintain work status with timely updates in work tracking system • Keep detailed records of all work product • Coordinate project timelines and resources with the management team for efficiency • Lead end-user training and manage licensing to ensure successful adoption and continuous development

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent • Minimum of one (1) year of experience programming and troubleshooting access control and video systems • Decision-making and problem-solving ability • Ability to read and understand advanced technical information and documentation • Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word) • Excellent verbal and written communication skills, with internal and external stakeholders • Ability to establish and maintain effective working relationships with both internal and external customers

PREFERRED QUALIFICATIONS (NICE TO HAVE):