General Maintenance Technician
About this role
Install, repair, calibrate and maintain in-scope hospital equipment to ensure it is operating safely, effectively and efficiently (eg. beds, stretchers, specialty wheelchairs, food services carts, bedside tables, etc.).
• Perform scheduled preventative maintenance on patient beds, stretchers, transport chairs, air purifiers, designated therapy equipment and designated food service carts. • Includes function and ground fault tests, visual checks, cleaning and lubricating, test run and fastening or tightening, use of hand tools, power tools and electrical tester. • Troubleshooting errors to find root cause • Decision making on internal or external repair requirements • Risk assessments on equipment usability. • Make recommendations to management regarding the cost vs life expectancy for repairs. • Document all preventative maintenance work, checklists, time & materials in the CMMS. • Perform administrative functions in MobileView (RTLS Software) for updating battery life on designated RTLS tags. • Locating of equipment in collaboration with the EAM Coordinator. • Movement of equipment between patient area and workshop in accordance with hospital policy. • Communication with external vendors for troubleshooting. • Demand repairs on all Hospital maintained equipment and furniture, not covered by Biomed or a Service Contract that need broken parts replaced, repaired or adjusted. Equipment includes, but not limited to, beds, stretchers, wheelchairs, furniture, over bed tables, fridge/freezers, enclosed carts, general carts, monitor arms, task chairs, desks, etc. • Identifying risk level for demand work orders on equipment and furniture. • Use of powered, mechanical and hand tools. • Reading repair manuals/instructions is necessary. • Escalation to Maintenance Coordinator for service calls when items cannot be repaired in house. • Make recommendations to management regarding the cost vs life expectancy for repairs. • Communication with external vendors for troubleshooting. • Document all demand maintenance work, checklists, time & materials in the CMMS. • Ordering parts for broken, worn out or missing pieces of equipment. • Ordering hardware such as screws, mechanical screws, washers, nuts and bolts, etc. • Monitoring and maintaining stock part inventory levels such as, casters, mattresses, bushels, bearings, etc. • Documenting receipt of parts upon delivery within CMMS/Parts tracking document. • Ongoing organization of stock parts to ensure easy locating and identification of stock level. • Installation of new furniture accessories, such as keyboard trays, monitor arms and CPU holders. • Assembling of new equipment such as, shelves, bed accessories, carts, furniture accessories. • Ability to read and follow maintenance/assembly checklists and instructions is necessary. • Ability to work with your hands and experience with use of tools is required. • Technical College Program, electronics based preferred, or equivalent experience required. • Applying technical training and experience, to think outside the box when no prescribed fix is available. • Experience with diagnosing mechanical, hardware, and software failures on multiple types of patient related healthcare/hospital equipment. • Experience with mechanical aptitude is required. • Must be able to read and write English. • Demonstrate initiative and self-motivation. • Able to lift 40 - 60 lbs. • Able to walk significant distance per day • Satisfactory employment and attendance record. • Computer literacy in order to work with CMMS and Real Time Locating Software systems. Experience with TMS software is considered an asset. • Basic Microsoft Excel knowledge required. • Good communications skills with all levels of staff is essential. • Ability to work effectively and collaboratively in a team environment is essential. • Demonstrates being a team player; interacts positively with co-workers, physicians, volunteers, patients and their families in a way that demonstrates that everyone involved in patient care is valuable. • Must be comfortable interacting with patients and working in patient rooms. • Demonstrates being patient and consumer focused; makes a commitment to meet or exceed the needs of all internal and external customers. • Demonstrates caring and respect; treats each and every coworker, patient or family member with understanding and kindness and hold in high regard and respond appropriately to the needs of self and others. • Demonstrates fiscal responsibility; to model a sound understanding of, and work within financial boundaries. Experience determining the most cost-effective repair/resolution to save the organization from unnecessary spend. • Previous experience with troubleshooting capabilities in order to provide best level of customer service to departments and minimize service disruption from equipment downtime. • Demonstrates competency in chosen profession; consistently demonstrates knowledge and expertise in professional practice and hospital-based standards.