Technical Consultant (Hybrid)

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.

Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It's our promise to you.

Who we are

At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that's aligned to our targeted customer groups.

Intact's Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.

The opportunity

We currently have an opportunity for a Technical Consultant to join our Corporate IT team based in our Canton, MA; Boston, MA; Farmington, CT or Raleigh, NC offices on a hybrid schedule. This position is expected to lead, by example, their self-managed agile team through the full system development life cycle while developing the company's most technical solutions using the agile methodology. This role explicitly owns technical outcomes end-to-end, exercising strong autonomy and accountability to identify, design, and deliver solutions without requiring detailed direction. The Technical Consultant introduces modern, cloud-native and AI-enabled technical solutions-including machine learning-backed services, intelligent automation, and API-driven architectures-to deliver complex enterprise solutions. The technical consultant has the ability to work within the current system configuration in addition to introducing new technical solutions to the framework to deliver our most complex solutions. They will look to improve the core foundation of the systems to reduce long-term maintenance, improve security, ensure our software is up to date with the latest patches/versions and work to improve the overall condition of our code base by encouraging junior developers are follow good clean code practices. The Technical Consultant has a full understanding of the cross-organizational impact of system changes. Some of the Technical Consultant responsibilities include but are not limited to:

• Acts as a technical lead/consultant helping customers, business analysts, and team members capture, understand and translate business requirements that drive the design of quality technical solutions of the most complex nature; aligning the business and IT strategies while complying with the organization's architectural standards. • Develops and presents recommendations towards the design and development of application architecture, business systems and IT solutions that are of the most complex nature across the IT organization. • Recommends the development of complex designs through the use of new technical solutions not currently in our existing configuration as well as the use of data or system modification within the current system configuration. • Owns non-functional requirements including performance, resiliency, scalability, security, and operational readiness of delivered solutions • Designs and develops scalable, cloud-native, AI-enabled enterprise applications using modern Java frameworks such as Spring Boot, RESTful APIs, and distributed system patterns. • Acts as a hands-on technical authority, proactively identifying risks, owning delivery outcomes, and unblocking teams through direct technical contribution. • Responsible for recommendations towards the component and data architecture design, performance monitoring, product evaluation and buy vs. build recommendations. • Consults and/or leads the full systems development life cycle and may be responsible for providing estimates, gathering business requirements, designing, coding, testing, implementing and supporting applications software at an advanced level. Their work should be delivered in a timely manner using the agile methodology. • Collaborates effectively with others in a variety of work settings. This involves helping to educate others within Technical Consultant's own area of expertise, understanding the issues/concerns of other areas, and working together to solve problems across the IT organization. • Is identified as a technical expert in multiple technologies used at the company. • Helps drive the selection of new technical products, services, and solutions. • Communicates the project status for areas of responsibility effectively across the organization.