VP of Product & Business Platforms

About Overwatch Mission Critical

Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the National Veterans Business Development Council (NVBDC) , offering construction professional services, talent acquisition, and general contractor support for the mission-critical infrastructure industry. Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job. Its purpose.

Role Overview

We’re looking for a VP of Product & Business Platforms to own how the business runs through systems, workflows, and data.

This role is responsible for maximizing the value of our core platforms and ensuring they are configured, integrated, and leveraged to drive efficiency, visibility, and scale. Over time, this role will also own our AI intelligence platform and its integration into business operations.

This is a builder role. You will take loosely defined business challenges, bring structure, and translate them into scalable system and workflow solutions that drive measurable impact. We are not looking for someone to manage systems. We are looking for someone to rethink how the business runs through systems.

What You’ll Do:

Own Core Business Platforms

• Lead strategy and optimization for Salesforce, NetSuite, Rippling, and other key systems • Ensure platforms are aligned to support end-to-end business workflows • Continuously improve system utilization and effectiveness Drive Workflow & Process Optimization • Design and implement scalable workflows across functions • Identify and eliminate manual processes through automation • Align systems to support how the business operates and scales • Connect platform decisions directly to business outcomes, including efficiency, speed, and margin Lead Data & Intelligence Layer • Own data structure, reporting, and visibility across platforms • Ensure leadership has access to accurate, timely, and actionable insights • Partner with teams to define key metrics and dashboards Own AI Platform (Post-Launch) • Take ownership of the AI intelligence platform after launch • Embed AI capabilities into workflows across the organization • Identify new use cases and opportunities to drive efficiency and impact Partner Across the Business • Work closely with functional leaders to identify opportunities to improve how the business runs • Translate business needs into scalable system capabilities and solutions • Act as a key partner in driving scale without increasing headcount