Seasonal Sales Associate-3116 E Casa Grande, AZ 85194
About this role
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
If you want to be at the heart of Five Below's energy, our part-time Seasonal Sales Associates are right in the center of the action. We're looking for candidates with a passion for delivering outstanding customer service while driving strong sales. Key qualities include excellent people and sales skills, attention to detail in keeping merchandise organized, ensuring the floor is always well-stocked, and providing seamless checkout experiences at the register. As the position indicates, the role is temporary and is for our busy holiday season – October through January.
RESPONSIBILITIES
•Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently. •Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability. •Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales. •Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible. •Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner. •Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment. This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
QUALIFICATIONS •At least 16 years old •Available to work a flexible schedule •Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices) •Good communicator with the ability to engage with customers •Able to handle customer interactions and potential issues/concerns courteously and professionally •Use basic information-gathering skills to solve problems •Ability to learn procedural knowledge acquired through on- the-job training