Spa Therapist
About this role
Salary: £31,080 + Service Charge + Commission on targeted retail and treatments
About Park Hyatt London River Thames
Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline.
The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London’s landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.
Duties and responsibilities related to the Spa Therapist role
• Administer a variety of high-quality spa treatments, including massages, facials, body wraps, and other therapeutic services, tailored to meet guests' needs and preferences • Recommend personalized treatments and products to enhance their overall wellness experience and promote retail sales. • Provide attentive and personalized service throughout the guest's spa journey, from initial consultation to post-treatment care, ensuring their comfort, satisfaction, and relaxation are prioritized. • Stay updated with the latest trends, techniques, and developments in the spa industry through ongoing training and education. Incorporate new skills and knowledge into treatments to provide guests with innovative and effective spa experiences.
About you
Proven experience in a similar role is essential as is extensive knowledge of various spa techniques, coupled with a deep understanding of guest preferences and health and safety regulations. One of the following qualifications is highly advantageous:
• Level 3 Diploma Facial, Body Treatments & Body Massage - (ITEC/NVQ/CIBTAC/CITY & GUILDS) • Level 3 Diploma Facial Electrical Treatments - (ITEC/NVQ/CIBTAC/CITY & GUILDS) • Level 3 Diploma Body Electrical Treatments - (ITEC/NVQ/CIBTAC/CITY & GUILDS)
Benefits of the Spa Therapist role include
• 12 complimentary nights a year across Hyatt Hotels worldwide • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! • Uniform provided and laundered complimentary • Free meals on duty in our colleague restaurant • Headspace membership and access to our Employee Assistance Programme • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide