Commercial Technology Transformation Manager
About this role
Overview
CAREERS TO SMILE ABOUT
At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.
At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.
Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.
Responsibilities
The Opportunity
Lead the end-to-end technical delivery of strategic Commercial Transformation initiatives focused on customer microsegmentation, data-driven commercial capabilities and digital customer engagement, ensuring the successful implementation of enterprise technology solutions that enable personalized commercial execution across channels.
The role is accountable for translating business transformation objectives into scalable technology solutions by integrating commercial platforms, data products and customer intelligence capabilities. Working closely with Commercial, Sales, Data & Analytics, Enterprise Architecture, Product Management and Engineering teams, the Technical Delivery Lead ensures successful delivery of transformation programs that leverage customer segmentation, advanced analytics, APIs and digital applications to improve commercial effectiveness and business growth.
Your Impact
As Tech Bus Engagement Manager CVO your scope would consist of…
• Lead the end-to-end technical delivery of Commercial Transformation initiatives focused on customer microsegmentation, commercial personalization and data-driven commercial capabilities. • Coordinate multidisciplinary teams across Salesforce, SAP, Data Engineering, Application Development, APIs, Integration Platforms and Business organizations to deliver complex transformation programs. • Translate commercial strategy and customer segmentation requirements into executable technology delivery plans, ensuring alignment between business objectives, solution architecture and implementation. • Drive the implementation of microsegmentation capabilities by integrating customer, sales and commercial data into scalable data products supporting personalized commercial execution. • Partner with Commercial, Sales, Revenue Growth Management, Data & Analytics and Product organizations to define and deliver customer-centric digital capabilities. • Lead the delivery of commercial applications, APIs and integration services that enable real-time data exchange between Salesforce, SAP and enterprise data platforms. • Oversee implementation of customer segmentation models, commercial analytics and data products that improve customer targeting, route-to-market execution and sales effectiveness. • Manage delivery governance across implementation partners, engineering teams and business stakeholders, ensuring delivery quality, budget adherence and milestone achievement. • Coordinate release planning, testing, deployment readiness, production cutovers and hypercare activities for commercial platforms and customer-facing capabilities. • Define and monitor delivery KPIs related to customer segmentation adoption, commercial performance, platform reliability and business value realization.