Commercial In Life Manager
About this role
Role Profile
Role title: Commercial Manager (In-Life) Function: VBI Commercial Operations Department: Vodafone Business International (VBI) Reports to: Regional Commercial Lead - APAC Location: Shenzhen/Shanghai, China
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Role purpose:
To manage the commercial relationship with one/two of VBI largest strategic accounts managing contracts with combined TCV up to €50M pa. Accountable for ensuring VBI is delivering on all of its contractual obligations on these accounts, and for delivering incremental value for these customers and for VBI.
What you’ll do
Key accountabilities and decision ownership: • Accountable for execution of all of VBI’s commercial contractual obligations over the life of the contract • Seen by customer and VBI leadership as strategic advisor to key stakeholders. Produce internal executive briefings on commercial performance of managed accounts and recommendations on how to grow value in accounts and differentiate VBI from competition. • Manage senior stakeholders in case of potential or actual escalation (management briefings, presentation, costs analysis, options / recommendations) • Collaborate with relevant counterparts in Sales, Legal, Solution, and OpCos’ organisations to maximise profitability of the managed accounts
Who you are
Core competencies, knowledge and experience: • Excellent relationship builder, with the necessary personal impact to build credibility with customers, account and senior Sales managers • Excellent communication skills, both written and verbal, at a senior level with customers and internally • Significant experience of developing and negotiating compelling commercial propositions and/or managing complex telco/outsource contracts • Demonstrable knowledge of Commercial Contractual issues affecting global bids and their impact on VBI • Comfortable working in a fast paced environment and can demonstrate an ability to deliver though others
Must have technical / professional qualifications: • Fluency in English; Chinese is an advantage.