Full Time Assistant Manager - Crabtree Valley Mall

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About the Job:

The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.

A day in the life, what you'll be doing:

• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience • Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate • Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience • Shares feedback from customers with the leadership team to improve the overall customer experience • Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.) • Delivers an engaging, positive and authentic customer experience with all customers • Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience • Holds self and others responsible for the accomplishment of all operational tasks • Coaches and provides feedback on Sales Associate's performance • Supports associate engagement by recognizing and rewarding outstanding performance • Provides direction to associates to ensure understanding of company directives and standards • Prioritizes and delegates tasks to meet all operational needs • Supports and executes visual directives and maintains visual standards set by the company • Drives efficiency in all operational store processes • Maintains merchandise flow, filling and presentation standards throughout the store and stockroom • Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience • Ensures all store associates follow all policies, procedures and all Safety Program practices • Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends • Inspires and motivates others by consistently exhibiting core value behaviors • Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends