Service Technician
About this role
OVERVIEW: The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.
KEY TASKS:
• Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer. • P erform diagnostics and repair of all types of marine engines and transmissions/drives/generators. • Perform mechanical repair work such as: • remove engine, transom or outdrive • disassemble unit and inspect parts for wear • overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems • rebuild parts such as engine cylinder blocks • rewire ignition system, lights and instrument panel • replace and adjust taillights • install and repair accessories such as radios, heaters, mirrors, and windshield wipers • Operate a hydraulic jack or hoist as needed. • A dvise customers and/or insurance adjusters as to necessary repairs. • Complete repair work utilizing service scheduler and SSO's within the established timeframe • Ensure all warranty work is completed according to manufacture's and MarineMax guidelines • Safely operate MarineMax and customer vessels during diagnostic water testing operations • Maintain MarineMax tools in good condition and according to guidelines • Other duties as assigned
KEY RESULT AREAS:
• Internal/external customer satisfaction/FANS • Timely and accurate completion of work • Maintain 100% productivity * MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.