Testing Specialist, PT - Beavercreek

This position is designed to directly support students and the Coordinator, Access and Retention by administering (proctoring) a variety of tests: academic tests, placement tests, and TEAS tests. This position is an integral point of contact for new and current students in addition to serving as a faculty liaison. This position assists with ensuring that students who are eligible, receive their approved accommodations for tests/assessments through partnership with the Office of Accessibility. The Testing Specialist prioritizes connecting with parties in a meaningful, trauma-informed way to promote a sense of belonging on campus. They are responsible for maintaining test security, confidentiality and upholding the integrity of the Testing Center. Position is not benefit eligible.

Shift: Primarily Monday-Thursday afternoons with occasional Fridays (~20 hours/week). Includes up to two evenings per week (until ~7:30 PM, based on semester schedule) and up to two Saturday mornings per year (~ 8:00 AM – 12:00 PM). Location: Beavercreek

This position is not eligible for telecommuting.

• Responsible for administering a variety of academic and specialty tests to students with and without disabilities, both virtually and in person. • Proctor Accuplacer assessments, manage and explain score reports, and assist students with their next enrollment step. • Manage testing appointments, Outlook calendar, testing email inbox, and phone calls/voicemails. • Maintain a positive rapport with faculty, staff, and students, creating a welcoming and supportive atmosphere for testers. • Demonstrate attention to detail and timeliness in test preparation, administration, and returning materials to faculty. • Manage multiple software systems to enhance efficiency and productivity, including overseeing various email accounts and effectively utilizing technology to support operational goals. • Perform office management duties, including organizing, filing, utilizing the printer and scanner, stocking supplies, and maintaining the testing area. • Maintain test security and confidentiality and uphold the integrity of the Center. • Perform all other duties as assigned by the supervisor.

Knowledge and Skills

• Proctoring experience preferred. Six months to two years of similar or related experience. • High school diploma or equivalent required • Certificates, Licenses, Registrations: ATI Proctor Certification, Accuplacer Certificate of Test Administration, and other proctoring certificates as needed (can be obtained on the job).

Interpersonal Skills

• A significant level of trust and diplomacy is required, in addition to standard courtesy and tact. Work involves extensive personal contact with others and/or can be of a personal or sensitive nature. Work may involve motivating or influencing others. • Accountability: Takes responsibility for one’s own actions, including but not limited to completing tasks accurately and on time; arriving at designated work/meeting locations when expected; being prepared to work and participate. • Communication Skills: Highly collaborative with excellent communication skills. • Culture of Care: Cultivates a supportive environment by implementing a trauma-informed culture of care. • Customer Service: Serves both internal and external customers in an efficient, timely, and pleasant manner; maintains a professional appearance. • Ethics: Displays basic business-oriented principles and values; shows honesty and integrity in making decisions and communicating with others. • Reliability: Completes work in a timely manner with attention to detail; ability to work irregular work hours; ability to be depended upon and to identify and problem-solve. • Team Environment: Collaborate effectively with colleagues, fostering a respectful, inclusive, and supportive workplace to achieve the College’s mission, vision, and goals. • Technology: Familiar with a variety of software and willing to learn new technologies as needed for upgrades; proficient in Microsoft Office applications. • Time management: Highly organized with strong time management skills and ability to effectively prioritize tasks.