Community Manager

Are you dedicated to delivering exceptional service? Are you interested in joining a team that takes pride in constructing a high-performing culture that empowers employees to work cohesively to reach their fullest potential? You may have just found a perfect fit with AAM!

Primarily responsible for providing Homeowner Association community management and effective customer service to a designated portfolio of communities/homeowners through in-depth knowledge of Covenants, Conditions and Restrictions (CC&R's) and management contracts.

Position Responsibilities:

• Read, review and have a strong understanding and knowledge of Association governing documents, including but not limited to CC&Rs, Bylaws, Rules and Regulations, as well as Arizona and federal statutes relating to Associations; Partners with AAM's Management Team to ensure compliance • Experienced in working with Developer controlled communities is desired. • Interact with homeowners, vendors and service providers on a frequent basis to promote and maintain high quality customer service in both the Association and AAM. • Research, create and disseminate communications to owners via newsletters, emails and the web regarding Association activities and policies. • Solicit, negotiate and execute contracts for Association vendors and service providers. • Prepare and submit bid specs and work orders to vendors/service providers, as needed. • Plan, budget, advertise, execute and attend Association events with Boards/Committees approval • Develop and implement policies and carry out tasks assigned by the Board of Directors and AAM. • Review, analyze, and present monthly management/financial reports to appropriate parties; identify, and work with accounting to resolve, any discrepancies in reports. • Research, prepare and provide annual budgets to the Board of Directors; work with vendors and other Association service providers to obtain accurate budget data. • Review, modify, code and approve Association invoices. • Schedule, organize and facilitate annual Board of Directors meetings and other special meetings by providing leadership and professional guidance as required by Association policy and Arizona law. • Exhibit a proactive approach to management; provide leadership in planning future growth. • Perform other duties as directed.

Knowledge, Skills and Abilities:

• Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker. • Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines. • High attention to detail. • Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents . • Exceptional organization and tracking skills. • Ability to function efficiently in a high volume, fast-paced environment. • Ability to proficiently utilize computer programs and company database systems, including Microsoft office, internet and e-mail systems. • Ability to interact and work positively and effectively with staff and residents at all levels. • Ability to work collaboratively and cooperatively within the department as well as with other departments.