Operations Support Leader

We believe real value is powered by the unique skills and experiences of our professionals. The interchange of ideas from a diverse group of people gives our teams an expanded perspective and the ability to find better solutions for our clients.

Job Summary

This is a World Headquarters positon. Candidate will need to be within a commutable distance to our Overland Park, KS office.

The Construction Operations Support Manager provides operational support to assigned BVCI/OCI Presidents in the areas of proposal and pre-construction coordination, training enablement, licensing and compliance stewardship, cost control, strategic communications, field/craft experience improvement, and special project assistance. The position partners with a large variety of business segments and functions including Construction Operations, Finance, Estimating, Communications, HR, Legal, and project/field leadership to strengthen entity project execution, attract and retain a next-generation workforce, and build functional capabilities.

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Key Responsibilities

Office Operations & Field Readiness • Provide support to BVCI/OCI field offices and WHQ as applicable. • Facilitate regular staff meetings and communicate BV/entity updates, expectations, and priorities. • Assess Field Office Manager and support staff readiness prior to deployment and coordinate additional training as needed.

Proposal, Pre-Construction & Special Projects • Lead proposal and pre-construction coordination with business segments, Pre-Construction, and Estimating. • Manage SMEs and the SME program. • Coordinate inputs, assumptions, execution considerations, and operational risks for competitive, executable proposals. • Lead special projects assigned by the entity president.

Licensing & Compliance Stewardship • Lead construction licensing and compliance efforts across applicable jurisdictions. • Ensure licensing, registration, and credential requirements are identified, tracked, maintained, and auditable. • Partner with Legal, HR, Safety, and project leadership to mitigate compliance risk. • Establish standard processes and accountability for licensing and compliance activities.

Performance, Reporting & Analytics • Track and interpret performance metrics related to workforce experience, compliance, training, and operational effectiveness. • Use insights to support decisions, prioritize initiatives, and improve performance. • Support executive and operational reporting.