Senior Onsite Operations Specialist - Seoul

Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience?

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

About the Role:

We are looking for an Senior Onsite Operations Specialist to support the rollout and day-to-day operation of one of Fever’s largest sports partnerships in South Korea.

Fever will be responsible for key operational areas across multiple first-division football clubs, including ticketing, access control and box office operations.

The role will oversee operations across multiple venues and will work closely with Venue Managers and experienced freelance operational leads assigned to each stadium.

Your responsibility will be to ensure that each venue is properly prepared, that the onsite teams are operating according to Fever standards, and that operational issues are identified and resolved quickly.

This is a hands-on coordination and problem-solving role. You will not necessarily be the person performing every operational task yourself. Instead, you will act as the operational reference for the people running each venue, stepping in whenever they need support or when something falls outside the standard process.

Key Responsibilities:

Venue Operations Coordination:

• Coordinate Fever operations across multiple football stadiums and matchdays. • Ensure each venue is operationally ready before doors open, including ticketing, access control, box office, devices, connectivity, staffing and processes. • Monitor the overall performance of each venue and identify potential issues before they affect attendees or the partner. • Ensure operational standards are applied consistently across all stadiums.