Project Manager, Donor Marketing & Community Engagement
About this role
General Summary
The Project Manager is responsible for planning, coordinating, and executing projects that support donor marketing, community engagement, and brand awareness initiatives. Oversees project timelines, workflows, and resource allocation to ensure successful project delivery and alignment with organizational goals. Monitors project progress and throughput to maintain efficiency, meet deadlines, and achieve desired outcomes.
Commit to and abide by the character of BioBridge Global’s Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE). Support, communicate and reinforce the mission and vision of the enterprise.
Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.
Major Duties and Responsibilities
Essential Tasks
· Oversee and manage donor and community-centered program development, delivery, and data analysis to ensure efficacy and efficiency.
· Program Management:
· Under the direction of the Director, Donor Marketing & Community Engagement, the Project Manager is responsible for the planning, execution, and evaluations of strategic program efforts (Gallon Donor Recognition, Heroes in Arms, GenGive, Double Your Impact, and Band of Donors) that meet/exceed performance objectives and critical milestones (short-term and long term).
· Coordinate cross-functional teams to ensure successful project delivery and achievement of program goals.
· Establish and maintain strong relationships with internal and external stakeholders.
· Develop and document processes, policies and best practices to support program success.
· Donor Marketing:
· Under the direction of the Director, Donor Marketing & Community Engagement, the Project Manager is responsible for planning, coordination and execution of the donor marketing and brand awareness projects from initiation through completion.
· Develop and manage project timelines, work plans, and milestones to ensure projects are completed on schedule.