Maintenance Supervisor - The Laurels
About this role
ResProp Management helps people find apartment homes and builds communities. We are a multi-family property management company that serves people, community residents and owners. We got our start in 2010, have grown to over 20,000 units and we are continuing to grow daily. We owe our success to our focus on servant leadership, and our commitment to hiring top talent from the most innovative companies from both inside and outside the multifamily industry.
What you'll be doing:
• Oversee all aspects of the service operations to ensure operational goals are achieved. • Participate in completing work orders including repairing and replacing appliances, plumbing systems, and air conditioning, heating, and electrical systems, etc. • Maintain a positive attitude and provide quality customer service to all prospective and existing residents. • Train all maintenance teammates and encourage them to reach their full potential. • Provide input to Property Manager regarding teammate performance reviews, praise from residents, corrective action needs, etc. • Assist Property Manager in recruiting and interviewing potential maintenance team members. • Oversee organization of maintenance shop and property appearance. • Research and evaluate current and potential products used in the maintenance and upkeep of the property. • Schedules and supervises all in-house and/or vendor work. • Manages work orders and response times, ensuring completion within established deadlines. • Responsible for the inventory, ordering, and delivery of all necessary supplies and equipment for the maintenance. • Oversee and manage a safe, healthy and accident-free environment. • Ensures OSHA (Occupational Safety and Health Act) standards are met at all times. • Oversee unit turns and renovations within set goal time frames. • Walk apartments upon move out with leasing team to assess damage and determine what work is necessary to make the apartment rent ready. • Additional duties may apply.
What you must have:
• At least 8 years of general maintenance/general repair experience, 3 years of apartment industry experience required • Management experience required • EPA Universal certification required • CPO certification highly preferred • Trade skills including but not limited to plumbing, electrical, HVAC, drywall, framing, painting, roofing, cabinetry, pools, appliance, etc. • Trade Licensing preferred but not required • Tech savvy; efficiently use computers and basic software programs • Must have own tool kit • Must live within 30 minutes of property • Must have dependable transportation and be able to accommodate a rotating on-call schedule • *Must be able to perform physical requirements of the job such as lifting, carrying, pushing or pulling objects up to 50 pounds.