Global Post-Market Quality Program Lead (m/f)

At WSA, patient safety and product quality are at the heart of what we do. As part of our global Quality & Regulatory Affairs organization, the Global Post Market Quality (PMQ) Program Lead plays an important role in driving strategic post-market quality initiatives, leading complex investigations and strengthening governance across the organization.

What you will do

The role combines strategic program leadership, complex problem solving, cross-functional collaboration and continuous improvement. You will work closely with Quality, Regulatory Affairs, R&D, Manufacturing, Supply Chain and other business functions to improve product quality, reliability, compliance and post-market performance.

As a strategic program leader, you will help translate business and quality priorities into actionable programs, establish effective governance and drive sustainable improvements across functions and global teams.

Strategic Program Leadership

• Define, lead and execute cross-functional post-market quality improvement and governance programs aligned with corporate strategy. • Translate business and quality requirements into clear, actionable improvement initiatives and processes. • Provide strategic guidance on continuous improvement methodologies and support capability building across the organization. • Drive initiatives focused on process optimization, product reliability, post-market product performance and compliance. • Establish clear program objectives, priorities, milestones and measures of success. • Monitor program progress, identify risks and dependencies, and drive timely resolution of issues. • Promote sustainable improvements and ensure initiatives deliver measurable impact on product quality, efficiency and compliance.

Complex Investigations

• Provide strategic oversight for complex post-market investigations related to product quality, safety, performance and regulatory compliance. • Ensure appropriate frameworks, governance structures and tools are in place to support effective root cause analysis and problem solving. • Lead and facilitate complex investigations involving multiple functions and stakeholders. • Ensure investigations are structured, evidence-based and focused on identifying systemic root causes. • Drive timely resolution of critical product issues while maintaining appropriate transparency with internal and external stakeholders. • Support the development and implementation of effective corrective and preventive actions. • Ensure investigation outcomes are translated into sustainable improvements and, where appropriate, broader organizational learning.