Insurance Technician 1/2

The mission of the Department of Insurance is to enforce the insurance laws and regulations of the state impartially, honestly and expeditiously.

The Louisiana Department of Insurance is seeking an Insurance Technician 1/2 to join the Office of Management & Finance/Administrative Services Division. In this position, you will assist with public records requests, maintain insurance company records and filings, provide information to the public and insurance industry, and support the agency’s administrative operations. If you are organized, detail-oriented, and enjoy working with records and people, we encourage you to apply!

The ideal candidate possesses the following competencies:

Core Competencies:

• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes. • Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers. • Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies. • Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Preferred Competencies:

• Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit. • Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement. • Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning. • Managing Stakeholders: The ability to identify key stakeholders, manage relationships, and align interests to move work forward.

Two years of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here .

Job Duties:

As an Insurance Technician 1/2 in the Office of Management & Finance/Administrative Services Division, you will/may: