Contracts Engineer
About this role
RESPONSIBILITES
• Compare customer Purchase Order (PO) to quotation and project specifications to confirm accuracy and collaborating with Inside Sales and Engineering to resolve any PO discrepancies. • Review, understand, and implement commercial and technical specifications to fully implement and adhere to the scope of PO. • Schedule and chair project kickoff meetings with other Rotork personnel for large and/or complex orders as needed. • Co-ordinate with regional sales & Service team for order executions. • Generates MIS reports and circulate. • Clarify any deviations, assumptions, or exceptions to customer specifications • Order entry into MTMS with attention to detail and accuracy • Provide excellent customer service to both internal and external customers, including order acknowledgements, promise dates, as well as any order updates or delays • Perform other related duties as assigned by supervisor
REQUIRED SKILLS:
• Basic knowledge of pneumatic and electric actuators, valves, mechanical systems • Must demonstrate a high level of Customer Service. • Motivated, self-starter and able to work independently as well as part of a team. • Enthusiastic, goal oriented and eager to meet or exceed departmental objectives. • Must be able to communicate effectively at all levels. • Must be thorough, accurate, organized and reliable. • Must be proficient in Microsoft Word (intermediate level), Excel (intermediate level) and Outlook. • Able to quickly learn and utilize business software.
Bachelor of Engineering - Electrical, Electronics or Mechanical