Hub Coordinator - Devon

Become a vital part of our Caring Services team as a Hub Coordinator, helping make sure patients, families and clinical teams have the right information at the right time. This is a highly people-focused role where you will be a key point of contact for families, referrers, Marie Curie colleagues and clinical teams, helping to coordinate care with sensitivity, accuracy and professionalism.

Alongside the contact with people, this is also a systems-led role. You will spend a significant part of your time using digital systems to manage referrals, update patient information, maintain accurate records, support rotas and scheduling, and make sure care details are clearly documented. You do not need to know Marie Curie’s systems already, but you will need to be confident using IT, comfortable working across databases and applications, and able to keep information accurate while working in a busy environment.

This role could suit someone who enjoys speaking with people, solving problems and keeping things organised, but who is also comfortable with the detailed, technical side of coordination work. If you are calm under pressure, confident on the phone, accurate with information and comfortable learning and using systems, we would love to hear from you.

Role: Hub Coordinator

Hours: Part-time hours (22.5 hours per week)

Contract: Permanent

Salary: £15,163.20 per annum (calculated from the full-time salary equivalent of £25,272 per annum)

Location: Tiverton, Devon

• IT Literacy – Microsoft Word Excel Email and internet • Experience of working within a customer services environment • Experience of working in an office environment (desirable) • Producing management and statistical reports • A desire to help others, work towards targets and develop their skills • Ability to solve problems and take proactive action to address issues • Excellent communication, inter-personal and organisational skills • Ability to work in a multi-tasking environment • Willing to work with a degree of flexibility according to the needs of the trainee & the charity

What's in it for you:

• Annual leave allowance 27 days plus 8 public holidays (pro rata) • Competitive Policy for parental/sick Leave • Continuous Professional development • Industry leading training programmes • Season ticket loan for travelling to and from work • Defined contribution schemes for Pension • Marie Curie Group Personal Pension Scheme • 15% discount in Marie Curie stores • Loan schemes for bikes; computers and satellite navigation systems • Introduce a friend scheme • Help with eye care costs • Entitled to Marie Curie Blue Light Card • Entitled to Benefit-Hub Discount Scheme • Life assurance – for all employees