Contract Office Staff
About this role
Job Title: Office Support - Contract Position
Location: Naperville, Illinois
Company: Sunrise Transportation
Work Arrangement: Onsite Only
Employment Type: Contract/Temporary Position
Job Summary
Sunrise Transportation is seeking a highly organized, dependable, and detail-oriented professional Office Support to assist with daily office operations at our school bus transportation branch. This position supports dispatch, recruiting, onboarding, recordkeeping, and other administrative functions necessary for efficient branch operations.
The ideal candidate is comfortable working in a fast-paced environment, can manage multiple priorities, communicate effectively, and maintains a high level of professionalism and confidentiality.
Key Responsibilities
Office Administration & Daily Support
• Perform general office duties, including answering phones, responding to emails, assisting visitors, and handling inquiries from employees and applicants. • Maintain organized records, files, and documentation related to employees, applicants, drivers, monitors, and branch operations. • Perform data entry, reporting, scanning, filing, copying, and other clerical duties. • Maintain confidentiality of employee, applicant, student, and company information. • Provide administrative support to branch leadership and other departments as needed.
Dispatch & Operations Support
• Assist the dispatch team with coordinating bus routes, driver schedules, daily assignments, and coverage needs. • Communicate professionally with drivers, monitors, school personnel, and other internal and external contacts. • Assist with operational concerns, route changes, call-offs, and coverage needs in coordination with the dispatch team. • Maintain accurate documentation and promptly communicate operational issues to appropriate personnel.
Recruiting, Hiring & Onboarding Support
• Schedule and coordinate interviews for driver and monitor candidates. • Assist with onboarding activities, including required paperwork, background screening processes, drug-screening coordination, and training schedules. • Maintain applicant tracking and hiring records in accordance with company procedures. • Assist with hiring events, candidate communication, and recruitment initiatives. • Follow established company procedures regarding confidential applicant and employee information.