Cerrillos Team Member PT
About this role
This position is accountable for the following KPIs
• Values: Excellence, Hard work, Stewardship, Difference, and Community • 100% Vehicles Prepped and Loaded Safely • 100% Daily Operational Tasks Completed
The basic job duties for this position are as follows
• Knowledgeable on property safety and layouts • Knowledgeable of what not to wash • Knowledgeable of tunnel equipment • Greet guest as they approach the car wash tunnel • Safely guide and load each vehicle per size • Use bug prep gun to properly prepare vehicles for wash process • Remove mud in wheel wells when appropriate • Perform safety inspection of vehicles before wash • Make key adjustments to car wash equipment • Knowledgeable on E-Stop Locations • Handle tunnel incidents effectively and safely • Responsible for vacuum service process • Participate in the nightly close down checklist • Engage with each guest using the 4 Steps of Service • Knowledgeable on 3 Single Wash packages • Informs all retail guests about Memberships • Able to present our Difference • Train new Team Members on approved training modules • Aid in member visit success rate. License Plate Recognition//RFID sticker reads • Communicates key vehicle information and equipment retracts to crew • Vacuum area observance for guest satisfaction • Knowledgeable on membership management • Is fluent in the LEAP Conflict Resolution process • Complete daily shift report to document shift performance • Maintains clean, organized car wash facility • Learn how to safely open and close the car wash with leadership • Safely use ladders and engage e-stop while cleaning • Learn backroom safety and equipment knowledge • Adhere to all company policies, procedures, safety standards and codes of conduct • Follow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicals • Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot • Willing to work in all weather conditions (cold,hot,wet,rain,snow) • Able to lift up to 50 lbs. • On your feet 100% of the day and outside • Attend all mandatory training sessions • Attend all mandatory team meetings and cleaning. • This position is eligible for cash and digital tips • All other duties assigned by management