Call Center Sales Representative

Base Salary Range

USD $18.00 - USD $23.00 /Hr.

Join Mariner Finance!

Base + Incentive:

This role is eligible for a competitive monthly incentive based on individual and company performance. The base salary offered within the posted range will be determined based on a variety of job-related factors, including relevant skills, qualifications, experience, and internal equity. Since 1927, the Mariner Finance family of companies has provided customers with creative, flexible, and convenient lending options. Headquartered in Baltimore, Mariner Finance operates coast-to-coast with physical locations in over half the states. With a growing number of employees, superior customer service remains the cornerstone of our business, and we pride ourselves in delivering a variety of loans with an enhanced focus on exceptional service. We work with customers to find options that are beneficial to their specific needs, which is why we are recognized by our customers as one of the community’s consumer finance companies of choice.

Benefits:

For information regarding our benefits, please visit: https://www.marinerfinance.com/careers/benefits/

Job Details

In this role, you will...

Support branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding team sales and delinquency targets/goals. Provide a full range of virtual services via our online platform/system to individual customers focused on personal financial lending, collections, and sales, through respectful, compassionate, and efficient customer service.

Responsibilities and Duties:

• Provides exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products. • Processes credit loan applications. Analyzes credit & financial information for current and potential customers. • Proactively contacts customers with past due balances to offer possible solutions and resolve delinquency. • Assists customers via online and by telephone to open and service their accounts. • Achieves consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services. • Learns Federal, State, and Local Application Consumer laws to ensure compliant actions. • May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.