Head Teller - Iraq / Karbala Branch

Job Purpose: To supervise daily teller and cash operations, ensuring accurate transactions, proper cash control, and high-quality customer service in line with the Bank’s policies and Central Bank of Iraq requirements.

Key Responsibilities

• Supervise daily teller activities and cash transactions. • Monitor cash balances and ensure compliance with approved limits. • Review and authorize teller transactions within assigned authority. • Ensure daily cash reconciliation and resolve any discrepancies. • Manage cash transfers and cash requirements of the branch. • Ensure proper handling and safeguarding of cash and related documents. • Support and guide tellers in daily operations. • Ensure compliance with AML/KYC requirements, Bank policies, and CBI instructions. • Maintain high standards of customer service. • Bachelor’s degree in Finance, Accounting, Business Administration, or related field. • 3–5 years of banking experience, preferably in teller/cash operations.