Food and Beverage Associate

Job Title - Food and Beverage Associate (Room Service) Department – Room Service Contract Type – Permanent Rate of Pay – £12.72 per hour Hours – 30 hours per week Location – Celtic Manor Resort, Newport ID – req6850

Overview Join the 'Greatest Story in Hospitality' by becoming one of our Room Service 'Hospitality Heroes' based at the iconic Celtic Manor Resort, just one of the fantastic opportunities we offer from 'Manor to Marina'. As a Food and Beverage Associate within our Room Service team, you will play an important role in delivering exceptional dining experiences directly to our guests' bedrooms. From serving breakfast with a smile to delivering evening meals and refreshments, you will help create memorable moments through outstanding service and attention to detail.

Our Ideal Hero Will Have Previous experience in a food and beverage, hospitality, restaurant or customer service role A friendly, professional and approachable manner Excellent communication and interpersonal skills A passion for delivering exceptional guest service The ability to work flexibly, including evenings, weekends and bank holidays

Implementing Our ‘Yes, We Can’ Philosophy, You Will Deliver food, beverages and amenities promptly and professionally to guest rooms Provide a warm and personalised service, ensuring guest satisfaction at every opportunity Take and process room service orders accurately and efficiently Prepare, set up and maintain room service stations and equipment Work closely with colleagues across Food & Beverage and the wider resort to exceed guest expectations

Be Recognised and Rewarded As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as: Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards

Grow With Us As a Celtic Collection employee, you will be able to say I am equipped, trained, and supported to do the best job I can I am proud to be part of The Celtic Collection and would recommend it to others I work in an inclusive, friendly, positive and constructive environment I am encouraged to learn, grow and develop and to try new things in my role I am thanked and recognised for the work I do, and my views and ideas are valued I am crystal clear about our ambition, and I can contribute to it every day

Recruitment Info We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible. In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance. The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates. Join our team and help deliver exceptional hospitality directly to our guests, creating memorable experiences from the comfort of their rooms at one of the UK's leading resort destinations.