Records Completion Registration Clerk
About this role
Salary
The salary range for this position is CAD $28.74/Hr. - CAD $28.74/Hr.
Job Accuracy Posting Flag
The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required
Summary
Provides registration and health records support by processing patient admissions, discharges, and transfers; maintaining accurate patient information; completing, scanning, filing, and retrieving records; and supporting the release of patient information for continuity of care. Ensures records and registration processes are accurate, timely, and confidential while providing respectful service to patients, families, and staff.
What You Bring
Education
• Grade 12 and two years' recent, related experience or an equivalent combination of education, training and experience.
Skills and Abilities
• Ability to keyboard at 40 w.p.m. • Knowledge of medical terminology. • Ability to communicate effectively both verbally and in writing. • Ability to deal with others effectively. • Physical ability to carry out the duties of the position. • Ability to organize work. • Ability to operate related equipment.
What We Offer
• A competitive salary: The salary for this position is $28.74 per hour. • Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth. • Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
Your Day to Day:
• Registers patients and processes pre-admissions, admissions, and discharges in electronic systems. • Collects and verifies patient demographic, personal, and payment information. • Processes registration forms, obtains signatures, and prepares patient identification bands. • Verifies or assigns Personal Health Numbers (PHNs) and updates patient information. • Processes payments, issues receipts, and handles patient valuables as required. • Maintains accurate patient records through scanning, indexing, filing, merging, and data correction. • Reviews records for completeness, tracks deficiencies, and follows up with physicians. • Retrieves, tracks, and delivers patient records while maintaining confidentiality. • Processes requests for patient information to support continuity of care. • Provides reception and clerical support, including answering inquiries, booking appointments, ordering supplies, and supporting departmental operations.