Program Mgr (Infrastructure/Construction) - 90218210 - Philadelphia

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As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

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Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Job Summary

The Program Manager is responsible for delivery of large-scale moderate to high-risk programs, with multimillion-dollar cost impacts and a multi-year delivery schedule. The programs may encompass multiple projects, cross-departmental interfaces, multiple technologies, geographies and assets, supporting the Engineering Disciplines and Production forces. Individuals in this role work independently with some indirect supervision from the Senior Program Manager and/or Portfolio Director. The role requires regular analytical and metrics-based reporting to other staff, Executive Committee, and stakeholders.

Essential Functions

• Coordinate multiple project teams, vendors, force account and assets to ensure timely and cost-effective sequencing and execution of critical path milestones across inter-dependent projects • Establish Program Governance and Controls structures to enable effective escalation and decision-making processes • Cultivate collaborative partnership among stakeholders to enable scoping, financial and resource decisions • Identify, document and elevate cross-organizational and vendor-driven dependencies and work with leadership and peers across the organization to develop and implement appropriate dependency management processes • Identify and manage assessment of major changes to scope, schedule and budget through the appropriate Program and Enterprise governance approval mechanisms • Mentor and coach matrixed team members and provide guidance on adherence to project management practices • Work with leadership to contribute relevant data to support annual planning activities and sequence new working through the appropriate control mechanisms • Ensure that program financial performance and forecasting information is available and reportable for senior executives and government regulators • Identify and evaluate the risks associated with program execution and work across organizations to establish and monitor mitigation plans • Develop and maintain required program management documents and ensure that all projects have appropriate project management processes in accordance with Amtrak Project Management standards and applicable regulations • Identify efficiencies and present recommended improvement opportunities at various levels of management • Build strong relationships within Amtrak to understand the business challenges and opportunities • Direct and supervise assigned project management, technical and operational resources to conduct detailed level planning overall program schedule and its milestone activities in accordance with the established scope, budget and schedule constraints, and in alignment with mission and the goals of Amtrak • Identify, manage and mitigate inter-project and cross-organizational dependencies and risks by developing and implementing long-term goals and objectives and facilitating appropriate executive escalation and decision support processes • Develop, track and forecast annual budgets and operating plans to support the program • Provide performance reports and other relevant analytics on the program stakeholders • Monitor and approve all budgeted program expenditures • Ensure program adherence to the Amtrak Program Management methods and governance standards • Other duties as assigned.