Systems Technician - Automation and Newtrax

Sandvik Mining

Systems Technician – Automation and Newtrax

Based: Kewdale, Perth Western Australia

About the Opportunity

In this role, you will deliver technical support, commissioning, maintenance, and repair services for Sandvik’s AutoMine® and Newtrax productivity, and collision avoidance systems across an established customer base. Working closely with customers at site, you will support the installation and commissioning of automation and collision avoidance systems, analyse system performance, and diagnose complex technical issues to ensure safe, reliable, and efficient operation of mining equipment.

You will act as a key technical link between customers and internal teams, ensuring automation-related issues are resolved efficiently, system performance is optimised, and customer confidence in Sandvik’s automation solutions remains high. This role suits someone who enjoys hands-on technical work in the field, applying strong diagnostic skills with a safety-first mindset, and contributing to solutions that enhance customer uptime, safety, and operational reliability.

Roster: 7 Days On / 7 Days Off

Responsibilities:

• Install, commission, maintain, and repair Sandvik AutoMine® and Newtrax productivity, and collision avoidance systems across customer sites and Sandvik workshops, taking ownership from installation through to stable operation. • Deliver high-level technical support to customers, operators, and service personnel by diagnosing and resolving complex system and equipment issues in field-based environments. • Perform inspections, planned maintenance, and repairs on specialised mining equipment, including drill rigs, loaders, and trucks, to ensure safe, reliable, and efficient operation. • Conduct systematic fault finding and failure analysis to identify root causes, implement corrective actions, and prevent recurring issues. • Support field trials, testing, and commissioning of new products, system upgrades, and updated components in collaboration with internal technical teams. • Engage closely with customers as a trusted technical advisor, ensuring clear communication, effective issue resolution, and strong ongoing system performance. • Collaborate with internal stakeholders, including Automation, Engineering, and Service teams, to share technical insights, support continuous improvement, and enhance product and service delivery. • Maintain strong technical knowledge of automation systems, networking, communication protocols, and applications to support informed troubleshooting and solution delivery. • Complete required reporting and documentation related to service activities, system performance, and compliance, while consistently aligning with Sandvik’s safety, quality, and ethical standards.