Summit - Food Runner/Busser

Job Title: Food Runner Busser Job Department: Summit

Job Pay Range: $18.00 - $25.00 / Hour (Inclusive of hourly pay rate + service charge)

Breakdown: Based on $5.42 per hour base wage + service charge commission paid per shift; historically, this position averages service charge commission earnings of $13.00 - $19.00 per hour. Service charges fluctuate based on the time of year. This position always earns at least the current Colorado minimum wage $15.16 per hour.

Job Summary: As a "Summit" Food Runner/Busser, you will provide meticulously synchronized, high-standard table service. This role focuses heavily on formal etiquette, precise menu knowledge, and anticipatory guest care to match a premium establishment's atmosphere; also acts as a bridge between the culinary and service teams; and deliver dishes with exact positioning and maintain an immaculate dining environment without disrupting the guest experience. Learn more about Broadmoor here.

Essential Duties and Responsibilities include following. Other duties may be assigned:

Deliver courses simultaneously with the service team. Place plates exactly as instructed by the lead, ensuring protein placement faces the guest. Memorize the complete menu, daily specials, and complex ingredient profiles. Identify and accurately announce dishes upon presentation. Adhere strictly to ticket notes regarding guest allergies. Ensure correct placement and absolute safety during delivery. Clear plates, glassware, and flatware silently between courses using proper fine dining clearance etiquette and after guest leave. Wipe down, sanitize, and dry tables, chairs, and booster seats. Set tables promptly with exact symmetry. Mark table with clean linens, silverware, glassware, and condiments for incoming guests or course. Keep service side-stations clean, organized, and re-stocked with everything necessary for the service. Greet guests warmly, answer menu questions, and fulfill immediate requests like water refill or assistance the guest needs, in a professional way. Ensure complete compliance with The Broadmoor guidelines, operational procedures, safety policies, and institutional standards for excellence (Forbes Travel Guide and AAA Five-Diamond). Maintain a willingness to learn about The Broadmoor's history, estate grounds, wilderness properties, culinary offerings, and retail outlets. Execute additional duties and responsibilities as required.

Performs other duties as assigned. - This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.