Assistant Manager
About this role
Now Hiring at Jimmy John's - Falcon Heights (Larpenteur Ave, #305)! We're looking for a Person in Charge (PIC) to lead our team. Pay: $15-$18/hr Flexible scheduling - all hours, all days available! Be part of a high-energy crew that's all about freaky fast and freaky fresh!
Assistant Manager
• Manages all functions of a Jimmy John's restaurant to ensure customer service and high quality products are delivered to ensure restaurant profitability when the General Manager is not on duty. • Responsible for the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift. • Expected to interact effectively with all levels of the organization, as well as the broader Jimmy John's Company.
QUALIFICATIONS FOR POSITION
• Willing to work overtime, holidays, weekends as business dictates. • Position requires bending, standing and walking the entire workday. • Must be able to lift 50 pounds. • Must be at least 19 years of age. • Must have a valid driver's license, reliable transportation, current automobile insurance, and maintain a clean driving record. • No more than 2 minor violations in the past 3 years. Minor violations include but are not limited to speeding under 30 mph over the posted limit, failure to yield, accidents, etc.... • No major violations in the past 5 years. Major violations include but are not limited to: DUI, reckless/careless driving, driving during a suspended license, excessive speed over 30 mph, leaving the scene of an accident, refusing a chemical test, etc... • Must have the stamina to work a minimum of 50-60 hours a week. • Experience with a retail food company is a plus.
SPECIFIC SKILLS REQUIRED
• Must be able to read, write, and communicate in English. • Must have the ability to establish priorities, work independently, and proceed with objectives under minimal supervision. • Ability to handle and resolve customer threats and issues. • Ability to handle and resolve employee issues. • Skills to use a personal computer and various software packages (Word / Excel). • Ability to handle stress and high-volume operations.
JOB RESPONSIBILITIES
• Manage a staff of approximately 3 to 15 employees. Assign, oversee and evaluate work. Recommend promotion, transfer or termination of employees based on performance. • Provide on-the-job training for new employees. • Delegate and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft. • Assist in the supervision of the preparation, sales, and service of food. • Forecast food items. Estimate what amount of each food items will be consumed per shift. • Supervise food preparation and service operations while on duty. Assist in-shoppers during rush periods to ensure the maintenance of restaurant efficiency. • Assist in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness. • Ensure that every customer receives world-class customer service. • Route deliveries and serve drivers to maximize delivery business and speed. • Complete daily food preparation (opening procedures, meat and vegetable slicing, bread production). • Complete Closing Procedures. • Execute systems and procedures with 100% integrity and completeness. • Complete daily and weekly paperwork. • Responsible for 100% of the cash drawers at all times during the shift. • Receive and store product. • Audit previous shift's systems and procedures for 100% integrity and completeness. • Complete preventive maintenance and upkeep on store's equipment and supplies. • Maintain professional appearance at all times in compliance with the Jimmy John's Dress Code. • Display a positive and enthusiastic approach to all assignments. • Perform other related duties as required.