Systems Engineer II

Description

Systems Engineer II

Own Your Impact. At Propio, we don't believe careers happen to people. We believe people create them.Here, you're trusted to make decisions, challenge assumptions, drive innovation, and shape outcomes. Your success is not limited by hierarchy or tenure. It's fueled by your ambition, your curiosity, and your willingness to own your impact. If you're looking for a role where you can simply maintain the status quo, this probably isn't it, but if you're looking for a place where your ideas matter, your growth is accelerated, and your work creates meaningful impact across the world, we'd love to talk.

Why Propio?

Every day, communication changes lives. A patient receives care they otherwise couldn't access. A family gains critical information. A business connects with a customer. A community becomes more inclusive. These moments happen because barriers are removed. And behind those moments are Propio team members who show up every day to solve problems, innovate, and build the future. This isn't just work. This is world impact.

As a Systems Engineer II, you'll have the opportunity to make a meaningful contribution to the continued growth and transformation of Propio.

You'll be empowered to:

• Take ownership of important initiatives and outcomes. • Drive meaningful business results. • Influence decisions and contribute new ideas. • Partner with talented, high-performing team members. • Challenge yourself through continuous learning and growth. • Help shape the future of a rapidly growing organization.

What You'll Own:

We are seeking a Systems Engineer II , and you will support and administer Microsoft 365 services, including Exchange Online, Teams, and SharePoint, while ensuring security, compliance, and reliable system performance. The role provides Tier 2/3 technical support, manages user accounts and access controls, supports cloud migrations, and maintains endpoint devices and other related technologies. They also monitor system health, optimize performance, and collaborate with IT teams to deliver secure, efficient, and scalable technology solutions.

• Exchange Online Administration: Manage and maintain Microsoft Exchange Online environments, ensuring optimal performance, security, and reliability. • Email Security and Compliance: Implement and monitor security measures to protect email data and ensure compliance with industry standards and regulations, including managing spam filters, encryption, and data loss prevention. • User Management: Handle email account creation, management, and troubleshooting within the M365 environment. Ensure proper licensing and access controls. • Migration and Upgrades: Plan and execute migrations to Exchange Online, Team and SharePoint from on-premises or other cloud systems. • Technical Support: Provide Tier 2/3 support for email-related issues, working closely with the IT support team to resolve technical problems efficiently. • Managing identity, security, access, policies, updates, and apps for computer endpoints. • Implementing solutions for efficient deployment and management of computer endpoints on various operating systems, platforms, and device types. • Implementing and managing endpoints at scale by using Microsoft Intune, Windows 365, Windows Autopilot, Microsoft Defender for Endpoint, Purview and Microsoft Entra ID. • Monitoring and Optimization: Continuously monitor the health and performance of M365 services and SQL environments including M365 Exchange, Teams and SharePoint. Identify and implement improvements to enhance system efficiency and user experience. • Work closely with other IT team members and departments to support and integrate M365 solutions with other enterprise systems and initiatives. • Project Management: Lead or participate in IT projects related to the deployment, upgrade, or enhancement of M365 services. • Training and Documentation: Develop and deliver training materials for end-users and IT staff. Maintain comprehensive documentation of configurations, processes, and procedures.