Shift Manager
Skills
About this role
Shift Manager
Who We Are
Taco Bell isn't your typical fast-food restaurant - we're a Quick Experience Restaurant (QXR), which means we're not just about speed, we're about creating memorable experiences. We're a Mexican-inspired brand that's all about Live Mas.
We're looking for people who want to be part of something bold, fun, and different - not just serve food, but create moments that make people's day better.
The Live Mas Culture
Working at Taco Bell means embodying our Live Mas values every shift:
● Mas Heart - Show genuine care for customers and your team, create connections, and make everyone feel welcome ● Mas Value - Deliver quality at the right price, make every penny count, and give customers reasons to come back ● Mas Flavour - Bring bold, exciting experiences to life - be creative, have fun, and make every shift memorable
Job Details
● Shift leadership position ● Competitive hourly rate with supervisory premium ● Flexible scheduling with shift pattern guarantees ● Full training and development provided
What You'll Do
● Lead and motivate your shift team - Create a positive, high-energy work environment where everyone brings Mas Heart ● Drive memorable experiences - Ensure every customer interaction reflects our commitment to creating moments that matter ● Own quality and standards - Partner with the team to deliver exceptional food quality and service every single shift ● Live the values - Bring Mas Heart, Mas Value, and Mas Flavour to your leadership every shift ● Support performance - Provide feedback, coaching, and recognition to help your team grow
What We're Looking For
● A Live Mas attitude - Someone who leads with energy, personality, and genuine passion ● Mas Heart in action - You build strong relationships with your team and show genuine care for their development ● Natural leadership - You're calm under pressure, lead by example, and bring out the best in others ● Team spiral mentality - You thrive lifting others up and creating a culture of recognition ● Reliability & adaptability - You're dependable, hardworking, and embrace the pace of shift leadership ● Previous customer service or hospitality experience required
What You'll Get
● Permanent position with flexible shift patterns ● Regular team incentives and recognition ● Comprehensive training and ongoing mentoring ● Company pension scheme ● Employee discount on delicious food ● Clear pathway to Assistant Manager role ● The chance to lead something special and grow with the brand