Sales Performance Manager

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

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Team Overview

The Sales Performance Team sits at the intersection of commercial strategy, sales execution, and performance management.

Our team is responsible for translating business priorities into clear and measurable Sales OKRs, breaking them down into actionable initiatives and performance indicators, and continuously assessing whether our sales organization is moving toward the right outcomes.

We work closely with Sales Leadership, Regional Operations, Commercial Planning, and other cross-functional teams to connect strategy with frontline execution. Rather than simply tracking performance, we aim to understand what drives results, identify performance gaps and opportunities, and work with our partners to design scalable solutions that can be translated into clear actions for the sales organization.

In this role, you will have the opportunity to work on some of the most important questions behind our commercial organization: What should Sales focus on? How should strategic priorities be translated into measurable goals? What actions can drive those goals? And how do we know whether those actions are actually working?

Role Responsibilities

• Supporting the design and evolution of Sales OKRs, helping translate broader business and commercial priorities into clear, measurable objectives for the sales organization. • Breaking down Sales OKRs into actionable performance drivers, identifying the key initiatives, levers, and metrics that can influence each objective. • Partnering closely with Regional Operations, Commercial Heads, Sales Leaders, and Commercial Planning to identify performance gaps, understand root causes, and co-develop practical solutions. • Translating strategic initiatives into repeatable, measurable, and actionable Sales KPIs, creating a clear connection between business objectives and frontline sales execution. • Providing recommendations on how targets and initiatives should be cascaded across different sales teams, regions, segments, and roles, while considering differences in market maturity and business context. • Conducting regular Sales OKR and performance reviews, analyzing progress against targets, identifying key drivers behind over- or under-performance, and highlighting areas that require intervention. • Evaluating the effectiveness of existing KPIs and sales initiatives, assessing whether they are driving the intended behaviors and business outcomes, and recommending adjustments when needed. • Developing structured analyses and performance insights to support leadership decision-making, turning complex business and sales data into clear recommendations and priorities. • Supporting cross-functional projects related to sales productivity, performance management, sales strategy, and operational excellence, from problem definition through implementation and performance tracking. • Helping continuously improve our Sales Performance management framework, including OKR methodology, KPI definitions, review mechanisms, and performance governance.