Manual tester (Technical Media Specialist II)

Overview Who We Are: Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity! How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more. If you want to learn more about us visit us at www.panasonic.aero. And for a full listing of open job opportunities go to www.panasonic.aero/join-us/. The Position: Track incoming digital media assets and coordinate quality control, technical compliance and status with internal and external parties. Configure, process, integrate, test and release customer media for In-Flight Entertainment Systems to support program development and media updates. Support profile update requests for monthly updates. Reconfigure, test and troubleshoot multiple system test configurations, maintain integration rack test harnesses and use specialized equipment as part of the rack integration process. Perform a wide variety of electronic, electro-mechanical, and mechanical production of sub-assemblies and assemblies. Provide assistance in producing and qualifying rack test harnesses and equipment. Responsibilities What We’re Looking For: Description % of Time Tracking and Quality Verification Logs and tracks all incoming assets and communicates status of delivery to internal and external parties. Validates quality of content and technical compliance including audio/video sync issues, language verification and metadata correctness. Communicates and coordinates re-work of rejected media and dry run issues with internal & external parties. Validates official ship set submissions and documentation. 30 Assembly Assist in creating and configuring assemblies and sub-assemblies per engineering related drawings, customer specifications, schematics, Bill-of-Materials, and work instructions. Identify and install various electronic, electro-mechanical and mechanical assemblies. Assist with engineering test equipment and cabling. 20 Configure, Integration and Test Rack set up and wiring with ability to troubleshoot rack and wiring issues. Processes and integrates customer software and media. In preparation for rack testing, generate exports and SDS as needed. Conducts customer software loading, set up and configure Inflight Entertainment system, perform system testing, and log all failures and anomalies per standard test requirements. Coordinate and confirm resolution of failures and anomalies. Create and duplicate customer ship sets including corresponding release documentation. Maintains integration of rack test harnesses and specialized lab equipment. Solves moderate-level system, software, rack wiring and/or LRU interface problems. Provides basic support for airline profile creation, database updates for monthly updates. Follow Project Level Labor Track procedures and routine work instructions as defined in PAC’s Quality Management System. 40 Research and Problem Solving Researches and supports problems reported by internal and external parties. Researches and learns new system platforms and tools to support business needs. 5 Support Provides support to general Operations team as needed. Other duties and responsibilities as assigned. 5 Experience with: Windows, OSX and Linux environments at the user level MySQL Secure Shell (SSH) VI File Transfer Protocol (FTP), Secure Copy Protocol (SCP), Internet Protocol and Telnet File Systems (FAT32, NTFS, EXT3) MPEG Standards Knowledgeable of MPEG digital video and audio specifications/standards Intermediate level proficiency in analyzing digital content Working knowledge of electronics and wiring standards. Proficient in Microsoft Office Suite Good interpersonal skills, written and verbal communication skills. Knowledge of techniques, terminology and repair skills typically used in electro-mechanical environments. Knowledge of cable harness components like connectors, pins, back shells, wire gauges, etc. Experience with small scale soldering. Manual dexterity, experience with hand and power tools. High level of attention to detail and the ability to work effectively as part of a team while under pressure to deliver to strict monthly deadlines. Ability to analytically resolve issues and problems, to maintain work flow, quality, and on-time delivery. High command of written English and numbers. Use professional concepts and applies company policies and procedures to resolve issues. Follows defined practices and procedures in analyzing situations or data. Exercises judgment within defined procedures and practices to determine appropriate action. Qualifications 4 year IT/Computer/Engineering degree preferred with 3-4 years relevant work experience that include the following: Manual Testing MySQL Linux-Fedora, Red Hat MAC OSX Windows 7+ SSH, FTP, Telnet protocols Knowledge of MPEG standards REQ-156048 What We’re Looking For: Description % of Time Tracking and Quality Verification Logs and tracks all incoming assets and communicates status of delivery to internal and external parties. Validates quality of content and technical compliance including audio/video sync issues, language verification and metadata correctness. Communicates and coordinates re-work of rejected media and dry run issues with internal & external parties. Validates official ship set submissions and documentation. 30 Assembly Assist in creating and configuring assemblies and sub-assemblies per engineering related drawings, customer specifications, schematics, Bill-of-Materials, and work instructions. Identify and install various electronic, electro-mechanical and mechanical assemblies. Assist with engineering test equipment and cabling. 20 Configure, Integration and Test Rack set up and wiring with ability to troubleshoot rack and wiring issues. Processes and integrates customer software and media. In preparation for rack testing, generate exports and SDS as needed. Conducts customer software loading, set up and configure Inflight Entertainment system, perform system testing, and log all failures and anomalies per standard test requirements. Coordinate and confirm resolution of failures and anomalies. Create and duplicate customer ship sets including corresponding release documentation. Maintains integration of rack test harnesses and specialized lab equipment. Solves moderate-level system, software, rack wiring and/or LRU interface problems. Provides basic support for airline profile creation, database updates for monthly updates. Follow Project Level Labor Track procedures and routine work instructions as defined in PAC’s Quality Management System. 40 Research and Problem Solving Researches and supports problems reported by internal and external parties. Researches and learns new system platforms and tools to support business needs. 5 Support Provides support to general Operations team as needed. Other duties and responsibilities as assigned. 5 Experience with: Windows, OSX and Linux environments at the user level MySQL Secure Shell (SSH) VI File Transfer Protocol (FTP), Secure Copy Protocol (SCP), Internet Protocol and Telnet File Systems (FAT32, NTFS, EXT3) MPEG Standards Knowledgeable of MPEG digital video and audio specifications/standards Intermediate level proficiency in analyzing digital content Working knowledge of electronics and wiring standards. Proficient in Microsoft Office Suite Good interpersonal skills, written and verbal communication skills. Knowledge of techniques, terminology and repair skills typically used in electro-mechanical environments. Knowledge of cable harness components like connectors, pins, back shells, wire gauges, etc. Experience with small scale soldering. Manual dexterity, experience with hand and power tools. High level of attention to detail and the ability to work effectively as part of a team while under pressure to deliver to strict monthly deadlines. Ability to analytically resolve issues and problems, to maintain work flow, quality, and on-time delivery. High command of written English and numbers. Use professional concepts and applies company policies and procedures to resolve issues. Follows defined practices and procedures in analyzing situations or data. Exercises judgment within defined procedures and practices to determine appropriate action. 4 year IT/Computer/Engineering degree preferred with 3-4 years relevant work experience that include the following: Manual Testing MySQL Linux-Fedora, Red Hat MAC OSX Windows 7+ SSH, FTP, Telnet protocols Knowledge of MPEG standards