Solution Architect
About this role
Role Profile
Title: Solution Architect Business Area: Vodafone Business Department: VBTS Location: Kuala Lumpur, Malaysia
Join Us
At Vodafone Group we build connections to all our Global operations, acting as an advisory board to driveconsistency and customer excellence across 30 countries and for over 420 million customers. We are constantlyuncovering tactics to innovate the way we operate, set our global standards or lead our strategic performance. Byjoining Vodafone Group, you will be part of evolving our digital world of total communications. Now is the time toget on board.
As we evolve into a truly digital company, Vodafone Group Technology spans across the entire Vodafone footprintand drives our technology advancements, to enable us to be the best and most secure in unified communications. We empower our consumer and enterprise customers to be confidently and securely connected. Our uniquecapabilities create the best voice and data to our customers and continue our advancement in the Internet ofThings (IOT), BIG Data, Cybersecurity, Cloud
What you’ll do
With us you will…
Be responsible for providing technical support for complex multi tower opportunities, where it is accountable fordesigning and validating the solution design for these opportunities.
Key accountabilities
• Engage new and existing Customers (Business & Technical Stakeholders) to define the roadmap of theorganization for managed security services, network automation, Software Defined services strategy based ontheir existing setup and infrastructure. • Engage with customers on specific opportunities - opportunities will typically be tailored or repeatable solutionsaround Secure Service Edge(SSE), Secure Access Service Edge (SASE), WAN, and managed network services.Lead and front complex customer opportunities. • High level and low level technical implementation across SSE & SASE based solutions. (Zscaler, Cisco, Fortinetor other similar technology) • Responsible to develop close working relationships with customers working with Account team,Implementation, Customer Service and Network Operations staff. • Providing technical advice & support for transactional in-life business requirements. • Working closely with other cross functional teams to produce a comprehensive end to end solution proposal forcustomer requirements. • Produce customer specific high & low level design documents covering end to end solution proposals.
Who you are