Security Officer

• Reports for duty at specific times and consults with the officer being relieved as to current activities

and/or problems: checks security log and any other appropriate sources for information needed to perform their duties.

• Is thoroughly familiar with the entire property and cognizant of the areas and functions likely to require attention by security personnel. • Maintains a complete understanding of emergency procedures to be followed in any situation. • Possesses a thorough knowledge of current Emergency Procedures. These procedures are to be strictly adhered to. • Responds as necessary to all calls for assistance by Department Heads, supervisors, or employees of the hotel as well as security personnel. • Investigates all reported crimes, injuries, or unusual incidents; makes necessary reports to document incidents. • Keep the Security Manager informed of any noteworthy incidents or conditions, disciplinary problems are any information deemed helpful to the performance of his office. • Contact the Security Manager in any case not covered by instructions or when in doubt regarding appropriate actions. • Be fully familiar with the policies and procedures relating to fire, bomb threats, flooding, power failure, elevator emergency and hotel doctor, ambulance call out, safety, first aid and security. • Immediately respond to emergencies such as fire, theft, accidents, etc. • Ensure maximum guest, employees and hotel facilities safety and security at all times. • Document all activities during each shift as directed by the Security Manager. • Perform duties as assigned by the Supervisor. • Perform security rounds as designated by the particular posts. • Perform any other duties as requested. • Present a good appearance and image to the public and employees at all times. • Develop and maintain contact by offering helpful, courteous and professional services. • Maintain personal hygiene at all times. • Be present on duty in immaculate uniform. • Be smart, friendly and firm. • Create and maintain the highest standard of Security at all times, being professional in attitude, appearance and application. • Perform any other duties assigned.

Qualification:

• Middle or Secondary Education + Additional training or certificates in the relevant field is a plus.

Experience:

• A minimum of 1 year of experience in hotel industry. • Proven experience working in a top luxury resorts is a plus.

Technical skills:

• Ability to operate detecting systems and emergency equipment • Excellent knowledge of public safety and security procedures/protocols • Good knowledge of the hotel. • Surveillance skills • Knowledge of maintain a high visibility presence and prevent all illegal or inappropriate actions. • Detail oriented • Fluency in English or another language, written and verbal communication. • Knowledge of a second language is a plus.