Resettlement Navigator - Employment

JOB TITLE: Resettlement Navigator - Employment

REPORTS TO: Director of Workforce Development

POSITION(S) REPORTING TO THIS POSITION: N/A

DEPARTMENT/PROGRAM: Services for New Americans

PRIMARY LOCATION: Worcester MA

FLSA Status: Non-Exempt

Ascentria Care Alliance employees and volunteers take pride in the impact they have on the people they serve. It's more than just a job, it's an opportunity our employees have to care for and share in the lives of people who greatly need and appreciate their presence. Ascentria Care Alliance focuses on every child, elder, disabled person, refugee, endangered teen or teenage mom in order to build stronger communities one person at a time. This is an excellent opportunity to enhance the operations of a $75m non-profit social services organization with programs throughout New England.

Summary:

The Services for New Americans employment team empowers resettled refugees to become economically self-sufficient. The Employment Counselor provides employment related assistance and counseling to refugees, develops and implements employment plans, conducts job searches, and trains clients on the essentials of participating in the US workforce. The Employment Counselor develops and maintains relationships with employers in order to help clients find suitable employment and obtain self-sufficiency. The Employment Counselor is part of the broader Services for New Americans team serving refugees and provides other support as needed.

Essential Responsibilities:

Employer Relations and Job Development

· Maintains relationships with current employers through frequent communication and coordination.

· Researches employment opportunities and trends; networks and develops relationships with potential employers; educates employers about the benefits of hiring refugees.

· Creates and supports connections with government agencies, business associations, faith communities and community members who may provide opportunities for clients to develop competencies, integrate learning and work, and to explore career possibilities.

· Engages in outreach to establish new employer and/or community partnerships.

· Serves as the contact for businesses, employers, and service agencies. Coordinates with agencies on services that refugees access and follows up on individual cases as needed.