Housekeeping Room Attendant
About this role
Job Summary
As a Resort Housekeeper, you will play a key role in ensuring the cleanliness, comfort, and overall quality of the guest experience at our esteemed resort. Your responsibilities will include maintaining the cleanliness of guest rooms, public areas, and other designated spaces with meticulous attention to detail. You'll follow established cleaning procedures, use appropriate cleaning equipment and supplies, and uphold our high standards for hygiene and presentation. Your work is essential in creating a welcoming and inviting atmosphere for our guests, leaving a lasting impression of comfort and care. Join our team to be a vital part of the resort's commitment to delivering exceptional accommodations and ensuring guest satisfaction.
The Housekeeper will always conduct him/herself in a manner that supports the Core Values of Hyatt Hotels: Empathy, Experimentation, Inclusion, Integrity, Respect, Wellbeing
Essential job FUNCTIONS:
· Thoroughly clean and sanitize guest rooms, including bedrooms, bathrooms, and living areas, according to established cleaning standards.
· Replace bed linens, towels, and other guestroom supplies with clean and fresh items, ensuring that beds are made neatly.
· Maintain and properly use cleaning supplies and equipment, following safety protocols and using appropriate cleaning agents for various surfaces.
· Inspect rooms for cleanliness and functionality, replenishing amenities and supplies as needed, such as toiletries, coffee, and drinking glasses.
· Empty wastebaskets, trash cans, and ashtrays, and dispose of waste in accordance with resort policies and environmental guidelines.
· Report any maintenance or repair issues in guest rooms to the appropriate department for prompt resolution.
· Report and turn in any items found in guest rooms to the appropriate department.
· Maintain the security and privacy of guest rooms and respect the "Do Not Disturb" signs when guests request privacy.
· Adhere to safety protocols and guidelines to prevent accidents and injuries while working with cleaning equipment and chemicals.
· The colleague is held accountable for all duties of this job and other duties as assigned.
Experience & Education: