Customer Service Casino Gaming Associate - $1,000 Sign-On Bonus
About this role
Rancho Cordova, CA | Full-Time | $20–22/hour | $1,000 Signing Bonus
The Role
If you enjoy learning and thrive in fast-paced environments, we want you. You'll audit live casino games using strong mental math, memorization, and attention to detail - perfect for candidates with tutoring, teaching, accounting, cashiering, or other numbers-heavy experience.
Schedule & Shift Details
• Training Schedule: Mon–Fri, 12pm–8pm • Shifts: Be prepared to work late-night and overnight hours. • Weekend Requirements: Friday, Saturday, and Sunday availability is required.
What You'll Do
• Monitor live casino table games accurately and consistently • Correct dealer directly when a rule or procedure is broken • Perform rapid mental math to calculate payouts, wagers, and bet verification • Memorize rules, payout structures, and game procedures for each game you’re certified on • Manage chips at the table (stacking, sorting, passing) • Reconcile table banks and chip inventory • Maintain accuracy under pressure while delivering excellent guest experience • Earn new game certifications through paid training, tied to pay increases • Maintain your state gaming license
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Qualifications
• 21+ years old • Authorized to work in U.S. • Proficient in mental math (addition, multiplication, division and subtraction) • Pass background check, credit check, and drug screen
Physical Requirements
• Able to sit or stand at a gaming table for 3–4 hours at a time • Able to use hands and fingers in a dexterous manner (rotating wrists, grabbing, pulling, pushing, pinching, tapping) • Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location) • Able to see, speak, and hear clearly during gameplay • Necessary vision capabilities: close, distance, color, peripheral, and depth perception • Comfortable with direct communication and giving corrections when needed • Able to stay focused and manage stress effectively in fast-paced, high-pressure environments
Why Join Knighted?
• Paid training; no casino experience needed • Pay raises with new game certifications • 401(k), health/dental/vision, paid time off • Career advancement: 99% of leaders started here • Community service opportunities • Low physical demand work • Steady hours, long-term work