Voice Engineer (IT)

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges.

JOB SUMMARY -- ESSENTIAL FUNCTIONS/DUTIES

The IT Voice Engineer is responsible for the design, implementation, administration, maintenance, and troubleshooting of enterprise voice communication systems and associated infrastructure. This position supports Voice over Internet Protocol (VoIP), Unified Communications (UC), telecommunications services, and related network technologies to ensure reliable, secure, and highly available voice communications across the organization.

The IT Voice Engineer works closely with network engineering, cybersecurity, systems administration, and external telecommunications providers to maintain operational capabilities, resolve service disruptions, and implement technology improvements.

Employee will be responsible for performing the following functions/duties:

• Conduct research and reference reading to assist higher-level engineers in obtaining technical information • Keep informed of and study currently approved standards, codes, and procedures applied to engineering specialty • Perform engineering or other highly technical tasks that are varied and may be somewhat difficult in character • Plan and carry out successive engineering steps and resolve technical problems by standard practices and techniques, such as tolerance studies and design calculations • Support projects with limited scope or parts of more complex projects with detailed instructions on the intent and scope of the documents to be prepared • Generate sections of design specifications of more complex projects or complete specifications of less complex projects • Using computer-assisted test methods, conduct laboratory investigations on equipment or systems • Assist in preparation of reports, correspondence, or technical studies • Prepare, deliver, and submit technical presentations for in-process design and review meetings • Perform other job-related duties, as required

DESIRED QUALIFCATIONS

• Cisco CCNA, CCNP Collaboration, or equivalent industry certification. • Cisco and/or Avaya VoIP background • Experience with Cisco Unified Communications Manager, Unity Connection, CUBE, or comparable enterprise voice technologies. • Familiarity with PowerShell or other scripting tools for automation and administration. • Experience supporting multi-site enterprise telecommunications environments. • Knowledge of hybrid cloud and on-premises unified communications architectures. • Experience with redundant communication systems and business continuity planning. • Experience working within regulated, government, or security-sensitive IT environments.