Events Coordinator

POSITION SUMMARY

The Events Coordinator grows event business at The Still Austin Quarter while making sure each booking works for our guests and hospitality team. This full-time role manages inbound inquiries, actively sells the cafe as a private dining room, and coordinates larger parties and on-site celebrations. Success means a well-managed events calendar, clear guest expectations, and bookings that align with operational capacity.

SUCCESS PROFILE

To be successful in this role, the Events Coordinator will:

• Convert event inquiries into bookings through prompt, thoughtful follow-up. • Build private dining business by actively promoting the cafe to prospective guests. • Keep event commitments realistic and aligned with staffing, space, and service capacity. • Deliver accurate event information and timely handoffs to the hospitality team. • Create welcoming events that support repeat visits and strong guest relationships.

JOB RESPONSIBILITIES

• Own the event inquiry and booking process, from initial contact through operational handoff. • Maintain the SAQ events calendar and coordinate bookings with live music and other activations. • Partner with Assistant GM and the hospitality team to align sales opportunities with execution. • Support planning for holiday events and other on-site celebrations.

ESSENTIAL DUTIES

• Respond to inbound inquiries and gather event dates, guest counts, preferences, and service needs. • Actively seek opportunities to book the cafe as a private dining room. • Discuss event options and communicate approved pricing, availability, and booking terms. • Book larger parties around live music activations with attention to space and guest flow. • Update the events calendar with confirmed bookings, changes, and key event details. • Confirm operational needs with the hospitality team before making guest commitments. • Coordinate event details and communicate changes promptly to guests and team members. • Help plan holiday events and follow up after events to gather feedback and encourage future bookings.

QUALIFICATIONS

Required Qualifications

• Experience selling or coordinating events. • Understanding of event operations and the ability to set realistic booking expectations. • Strong communication, organization, and follow-through across multiple inquiries and events. • Ability to maintain accurate calendars and event records and work collaboratively on-site i n Austin (NOTE: this is not a remote role)